VELLA BEAUTY QUALITY POLICY

We are a company dedicated to the sale and distribution of cosmetic products. The management of VELLA BEAUTY wishes to offer all its customers a high level of quality in the entire range of its products.

For this reason it is believed necessary to adapt to the Quality System in the complete satisfaction of each and every one of our clients and collaborators.

To maintain and improve our Quality Management System, the Management and all its employees are involved with the following principles and commitments:

• Demonstrate the Maintenance of Quality in our services by complying with the internal Standards.
• Increase Customer Satisfaction for this, Internal Quality Audits are carried out in order to monitor each of the processes involved and mitigate the causes that may give rise to incidents.
• We work as a team to continuously improve our Quality Management System, we carry out an analysis of the context and the relevant processes of the organization to establish relevant improvements in each case.
• Annual planning of Quality Objectives, analyzing all those aspects that can be improved and fundamental for our organization.
• The quality objectives are the COMMITMENT that we all make every day to improve.
• We are committed to meeting the delivery deadlines and shipping quality of our products, we want to increase the offer of products in our catalog, meet customer requirements and consequently increase sales.
• Likewise, comply with the applicable legal and regulatory requirements. The quality system defined by the Management is mandatory for all VELLA BEAUTY personnel.

 

This Quality Policy is disseminated among all our employees and those interested parties who request it, displayed in our facilities, and applied by all the people who make up our organization.